1. Introduction
Welcome to Cistella.in. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree, please refrain from using our services.

2. Definitions
“We”, “Our”, “Us”: Refers to Cistella.in.

“You”, “Your”: Refers to the customer or user of our website.

“Products”: Includes all items listed for sale on our website.

3. User Responsibilities
You agree to:

Provide accurate and complete information during registration and transactions.

Use our website for lawful purposes only.

Not engage in any fraudulent, abusive, or illegal activities.

4. Product Information
We strive to provide accurate descriptions and images of our products. However, slight variations in color and design may occur due to lighting and screen settings.

5. Pricing and Payment
All prices are listed in Indian Rupees (INR) and include applicable taxes.

Accepted payment methods include credit/debit cards, net banking, and UPI.

Payment must be completed at the time of purchase.

6. Order Acceptance and Cancellations
Orders are subject to acceptance and availability.

We reserve the right to cancel any order at our discretion.

Cancellations can be made within 24 hours of placing the order.

7. Shipping and Delivery

We offer shipping across India.

• Processing Time: Orders are shipped within 2–3 business days after confirmation.

• Delivery Time: Once shipped, orders are delivered within 2–5 business days, depending on your location.

• Shipping Charges: Calculated at checkout based on your delivery address.

• Delays: Delivery times may vary due to product availability, courier delays, or location.

8. Returns and Refunds
Returns are accepted within 7 days of receiving the product.

Products must be unused, in original packaging, and with all tags intact.

Refunds will be processed to the original payment method upon inspection.

9. Intellectual Property
All content on our website, including logos, images, and product designs, are the intellectual property of Cistella.in and are protected under Indian copyright laws.

10. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Amendments
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website.

13. Governing Law
These Terms of Service are governed by the laws of India. Any disputes will be subject to the exclusive India of courts in Chennai, Tamil Nadu.

14. Contact Information
For any questions or concerns, please contact us at:

Email: Cistellaerode868@gmail.com

Phone: +91-7708866348